Create a Service Support Ticket

Equipment Support

Lawson Screen & Digital Products in Saint Louis is open for business 8:00 am to 5:00 pm (CST) Monday thru Friday. Please fill out theService Assistance Formbelow for technical help on any Lawson screen printing machine, direct-to-garment printer or other digital printing equipment. You can also call 314-382-9300 and ask for service assistance, based on what type of machine and issue you are experiencing.

Service technicians are available to visit your facility and provide equipment set-up, training and consulting services. To schedule a technician to visit your shop, please call 314-382-9300.

To help resolve your issue in an expedited manner, please complete the Support Request Form below, and upload low-res photo(s) of the issue you are having, or the parts you may need. Someone will contact you shortly after receiving this completed Service Support Ticket.

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24 Hour Emergency Service Hotline
If it is after hours (after 8AM - 5PM CST), call 314-382-9300. You will be directed to the automated attendant. Listen to the options presented and select the prompt to speak with a Service Technician. This will transfer you to Lawson's 24-hour Hotline. If you get a voicemail recording after being transferred, please leave a message as someone will call you back as soon as possible.
Note: Do NOT call the 24 Hour Hotline for T-Jet or other Non-Lawson Equipment (for non-Lawson items, call during our normal working hours). You must be a customer to utilize this service.

For support on non-Lawson items, please visit ourindustry partner's pageto guide you on who to call for further assistance.

Graphic Equipment


Heat Transfer Equipment


bob官方网址

Email Us

Call314-382-9300

5110 Penrose St.
St. Louis, MO 63115
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